Privacy Policy

Last Updated: April 5, 2026

MIVELIA LLC operates this online store and website, including all related information, content, features, tools, products, and services (the "Services"), to provide you with a curated fashion experience. MIVELIA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Services. If any conflict arises between this Privacy Policy and our Terms of Service, this Privacy Policy controls with respect to personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

"Personal information" means data that identifies or can reasonably be linked to you. We may collect the following categories of personal information:

• Contact details: name, billing address, shipping address, phone number, and email address.
• Payment and billing information: credit or debit card data, payment method, and billing details (processed securely by Stripe, our payment provider).
• Account information: username, password, order history, and preferences.
• Transaction data: products viewed, added to cart, purchased, returned, or exchanged.
• Communications: information you provide when contacting our support team or other inquiries.
• Device and usage information: IP address, browser type, operating system, time zone settings, and interaction data.

2. HOW WE COLLECT INFORMATION

We collect personal information:

• Directly from you when you make a purchase, create an account, subscribe to our newsletter, or contact us.
• Automatically through cookies, pixels, and similar technologies when you use the Services.
• From service providers such as Stripe (payment processing), Shopify (hosting and analytics), and fulfillment partners.
• From business partners or third parties that help us operate our Services or advertise.

3. HOW WE USE PERSONAL INFORMATION

We may use your personal information for the following purposes:

• To provide and improve our Services: process transactions, fulfill orders, manage your account, and deliver customer support.
• To personalize your experience: remember your sizing preferences and recommend products.
• For marketing and advertising: send promotional messages and display tailored ads, including through Shopify's advertising tools.
• For security and fraud prevention: detect, prevent, and respond to unauthorized activities.
• To comply with laws: fulfill legal obligations, respond to lawful requests, and protect our rights.

4. HOW WE DISCLOSE PERSONAL INFORMATION

We may share your personal information in the following ways:

• With Shopify: vendors and service providers that perform functions such as payment processing, fulfillment, or hosting.
• With Stripe: our payment processor, which handles all card transactions securely. You can review Stripe's privacy policy at stripe.com/privacy.
• With business and marketing partners: who help us advertise and promote our collections.
• With affiliates: or as part of a merger, acquisition, or reorganization.
• When legally required: or to protect our legal rights.
• With your consent: or as you direct, such as through social media integrations.

5. RELATIONSHIP WITH SHOPIFY

Shopify hosts our online store and processes personal information about your access to and use of our Services. Shopify may use your personal information to improve its services and to provide features across merchants. In these cases, Shopify is independently responsible for processing and responding to requests regarding your personal data. You can learn more about Shopify's privacy practices at shopify.com/legal/privacy.

6. THIRD-PARTY WEBSITES

The Services may include links to third-party websites. We are not responsible for the privacy or security of those sites. Please review their privacy policies before providing any information.

7. CHILDREN'S PRIVACY

Our Services are not intended for children under 13 years of age, and we do not knowingly collect information from them. If we learn that we have collected information from a child under 13, we will delete it promptly.

8. SECURITY AND DATA RETENTION

We use industry-standard SSL encryption and reasonable administrative, technical, and physical safeguards to protect your personal information. Payment data is processed exclusively through Stripe, which is PCI-DSS Level 1 certified — the highest level of security certification available. However, no system is completely secure. We retain personal information only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.

9. YOUR RIGHTS AND CHOICES

Depending on your state of residence (e.g., California, Colorado, Virginia, Connecticut, Utah, or other U.S. jurisdictions), you may have rights regarding your personal information, including:

• Right to know/access: Request access to the personal information we hold about you.
• Right to delete: Request deletion of your personal information.
• Right to correct: Request correction of inaccurate information.
• Right to opt out: of targeted advertising or sale of information.
• Right of portability: Request a copy of your personal information in a portable format.

You may exercise your rights by contacting us at Contact@mivelia.com. We may verify your identity before fulfilling your request. You will not be discriminated against for exercising your privacy rights.

10. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in the United States or other jurisdictions with different data-protection laws. Where required, we will ensure appropriate safeguards, such as Standard Contractual Clauses, are in place for such transfers.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy with a new effective date and notify you as required by law.

---

12. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: